Recap Procedures

Before we confirm your reservation, I am going to go over the details of the booking with you to be certain everything is correct.

You are booking your flights with Expedia. You will be taking Korean Air flight number 32, departing Dallas Fort Worth (DFW) airport on January 12, at 9:20 in the morning. You have a connecting flight with Korean Air flight number 623 from Seoul, departing on January 13, at 8:00 in the evening. This arrives in Manila on January 13, at 11:05 in the evening. Then, you will return on Korean Air flight 624, leaving Manila on January 19 at 12:30 in the morning. This arrives in Seoul at 5:05 in the morning. Your connecting flight from Seoul is with Korean Air flight 31, leaving at 9:50 in the morning. This arrives Dallas Fort Worth (DFW) airport on January 19, at 7:05 in the morning. Check in with any Korean Air counter at the airport.

The names of the passengers as they appear on the valid photo ID are Deborah Jones, born on <date of birth>, Jason Jones born on <date of birth>, and Josephine Jones born on <date of birth>. The email address where we will send the confirmation is djones1529@alaska.net.

The total price of your flight reservation is $15,473.70, including taxes and required fees. This price does not include baggage fees and other optional fees charged directly by the airline.

Shall we go ahead and proceed with the booking?





Before we confirm your reservation, I am going to go over the details of the booking with you to be certain everything is correct.

You are booking your hotel stay with Expedia. This is at the Planet Hollywood Hotel and Casino in Las Vegas, NV for four (4) night stay, with check in on the 8th of April and check out on the 12th of April, for one (1) Resort room for two (2) adult guests. We will submit to the hotel your request for one (1) king bed, non-smoking room. Please be aware these requests are not guaranteed and subject to availability at the time of check in.

We will place the room reservation under the name of Deborah Jones, with email address djones1529@alaska.net.

The total cost, including tax recovery and service fees, is $66.97. [Expedia will charge your credit card the total cost at the time of purchase. / The hotel will collect this amount at the time of stay. We will enter your credit card details to complete and confirm the reservation, but it will not be charged.]

Shall we go ahead and proceed with the booking?




Before we confirm your reservation, I am going to go over the details of the booking with you to be certain everything is correct.

You are booking your rental car with Expedia. This is with Thrifty Car Rental for an Economy car. Pick up is on March 30, at 10:30 in the morning at Los Angeles airport (LAX) in California. Upon arrival at the airport, you may need to call for shuttle. You will be taking a shuttle to go to the car rental company's counter and get your car. You will be returning the vehicle on April 5, at 3:00 in the afternoon, dropping it off at the same location.

The reservation will be under Deborah Jones, with email address djones1529@alaska.net. Age restrictions may apply if you are younger than 25 or older than 65.

The weekly rate is $110.07 and the estimated taxes and fees are $45.46, which gives you an estimated total of $155.53, which will be paid at the time of pick up.

Shall we go ahead and proceed with the booking?





Before we confirm your reservation, I am going to go over the details of the booking with you to be certain everything is correct.

You are booking an activity with Expedia. This is with <activity provider name> for <activity type> on <date> at <time> at <location>. Review the Redemption Instructions on the activity voucher.

The activity voucher will be under Deborah Jones, with email address djones1529@alaska.net. The email address where we will send the confirmation is djones1529@alaska.net.

The total cost for the activity is <amount>, including taxes and fees.

Shall we go ahead and proceed with the booking?




Before we confirm your reservation, I am going to go over the details of the booking with you to be certain everything is correct.

You are booking a flight departing Seattle, WA on 14 May at 3:44 in the afternoon on Alaska Airlines flight 662. This arrives in Las Vegas, NV at 6:05 in the evening. You are returning from Las Vegas on 21 May at 6:00 in the morning on Alaska Airlines flight 679. This arrives in Seattle at 9:38 in the morning.

For the seven (7) nights that you are in Las Vegas, NV, you will be staying at the Emerald Tower room in MGM Grand Hotel and Casino. You will be checking in on 14 May and checking out on 21 May.

You will also rent an Economy car with Alamo upon arriving at the Las Vegas airport. Pick up is on 14 May at 7:00 in the evening and drop off is on 21 May at 6:00 in the morning.

Your name as it appears on your valid photo ID is Deborah Jones. You are born on <date of birth>. The other traveler in this trip is Josephine Jones, born on <date of birth>. The email address where we will send the confirmation is djones1529@alaska.net.

The total cost for this trip including taxes and fees, is $1,100.25. This price does not include baggage fees and other optional fees charged directly by the airline.

Shall we go ahead and proceed with the booking?


Sample verbiage when recapping cancellations

For the cancellation, a refund in the amount of [amount] will go back to the card used to make the booking. The time it takes to post to your account depends on how quickly your credit card company processes refunds.

Shall I go ahead and proceed with the cancellation?

I just initiated your refund. A cancellation confirmation email has been sent to your email address. You should receive this cancellation confirmation email within the next few minutes.